Use Cases | 9th Island AI — Chiropractic, Dental, Law, Med Spa, PT & More

// CHIROPRACTIC //

🦴

EVERY NEW PATIENT
CALL ANSWERED.

Chiropractic offices live and die by new patient acquisition. One missed call is a patient who called your competitor. Nova makes sure that never happens.

PROBLEMS NOVA SOLVES

✗ New patient calls going to voicemail during adjustments
✗ After-hours inquiries never getting returned
✗ Front desk overwhelmed during peak hours
✗ No-shows from lack of appointment reminders

WHAT NOVA DOES

✓ Answers every call in under 3 seconds
✓ Qualifies new patients and books directly
✓ Handles insurance questions and FAQs
✓ Sends SMS reminders to reduce no-shows
✓ Reactivates dormant patients automatically

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Thank you for calling Summit Chiropractic. This is Nova. How can I help you today?

P

Hi — I've been having really bad lower back pain. I'd like to see the doctor.

N

I'm sorry to hear that. We can absolutely get you in. Are you a new patient with us?

P

Yes, first time.

N

Perfect. We have a new patient opening Tuesday at 10am. Can I get your name and a good callback number?

P

Sarah Mitchell, 555-0147.

N

You're all set, Sarah. Tuesday at 10am. I'll send a confirmation text right now!

Call duration: 38 sec | Outcome: New Patient Booked ✓

// DENTAL //

🦷

FILL YOUR SCHEDULE.
AUTOMATICALLY.

Dental offices have unique call patterns — emergencies, insurance questions, appointment changes. Nova handles all of it so your front desk can focus on patients in the chair.

PROBLEMS NOVA SOLVES

✗ Missed calls while staff handles check-ins
✗ After-hours dental emergencies going unanswered
✗ Cancellation slots sitting unfilled
✗ Insurance verification calls eating staff time

WHAT NOVA DOES

✓ Answers new patient and scheduling calls 24/7
✓ Triages dental emergencies appropriately
✓ Fills cancellation slots from waitlist automatically
✓ Answers common insurance and pricing questions
✓ Sends appointment reminders to reduce no-shows

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Bright Smile Dental, this is Nova. How can I help you today?

P

I have a toothache that started last night. Is there any way to get in today?

N

I'm sorry you're in pain. Let me check emergency availability for today. Can I get your name?

P

Mike Torres.

N

Mike, we have an emergency slot at 2pm today. I'm booking you now and texting confirmation.

Call duration: 42 sec | Outcome: Emergency Slot Filled ✓

// LAW FIRMS //

⚖️

EVERY LEAD QUALIFIED.
EVERY CONSULTATION BOOKED.

Attorneys can't answer calls in court or in client meetings. Nova captures every inbound lead, qualifies the case type, and books the consultation.

PROBLEMS NOVA SOLVES

✗ Calls missed during court or client meetings
✗ Potential clients calling competitors when unanswered
✗ Staff time wasted on unqualified leads
✗ After-hours urgent inquiries going cold

WHAT NOVA DOES

✓ Answers every inbound call immediately
✓ Qualifies case type and urgency
✓ Books consultations directly into calendar
✓ Routes urgent matters appropriately
✓ Captures full lead info for follow-up

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Thank you for calling Parker Law Group. This is Nova. How can I assist you today?

P

I was in a car accident last week and I need to speak with an attorney.

N

I'm sorry to hear that. We handle personal injury cases. Was anyone injured in the accident?

P

Yes, I have neck and back injuries.

N

I can schedule a free consultation. We have availability Thursday at 3pm. Can I get your name and contact info?

Call duration: 51 sec | Outcome: Consultation Booked ✓

// MED SPA //

✨

CONVERT PAID TRAFFIC
INTO BOOKED CONSULTATIONS.

Med spas run paid ads to drive inbound calls — but if those calls hit voicemail, you just wasted ad spend. Nova captures every lead from your ads.

PROBLEMS NOVA SOLVES

✗ Ad-driven calls hitting voicemail after hours
✗ Staff unable to handle call volume during busy days
✗ Leads going cold before follow-up happens
✗ Inconsistent responses to service and pricing questions

WHAT NOVA DOES

✓ Captures every inbound call from ads 24/7
✓ Answers service, pricing, and treatment questions
✓ Books consultations while interest is high
✓ Qualifies leads before staff time is invested
✓ Sends automated follow-up sequences

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Thank you for calling Glow Med Spa. This is Nova. How can I help you today?

P

Hi, I saw your ad for Botox. How much does it cost?

N

Great question! Pricing depends on the number of units needed. Consultations are complimentary. Would you like to book one?

P

Yes, what do you have available?

N

We have Friday at 11am or Saturday at 1pm. Which works for you?

Call duration: 44 sec | Outcome: Consultation Booked ✓

// PHYSICAL THERAPY //

🏃

STOP LOSING REFERRALS
TO VOICEMAIL.

Physical therapy practices receive a steady stream of physician referrals — but those referrals go cold fast if calls aren't answered. Nova captures every referral.

PROBLEMS NOVA SOLVES

✗ Physician referrals going to voicemail
✗ New patient calls missed during sessions
✗ Insurance pre-auth questions eating staff time
✗ No-shows from inadequate confirmation process

WHAT NOVA DOES

✓ Captures every referral call immediately
✓ Books initial evaluation appointments
✓ Collects insurance and referral information
✓ Sends reminders and intake forms automatically
✓ Handles scheduling changes without staff

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Peak Performance PT, this is Nova. How can I help you?

P

My doctor referred me to you for knee rehab after surgery.

N

Welcome! Do you have your referral paperwork, or should I note it's coming from your doctor's office?

P

My doctor said they'd fax it over.

N

Perfect. Let me get you scheduled for an initial evaluation. We have Monday at 9am. Can I get your name and insurance info?

Call duration: 46 sec | Outcome: Evaluation Booked ✓

// REAL ESTATE //

🏠

CAPTURE EVERY LEAD.
BOOK EVERY SHOWING.

Real estate agents are always on the go — showings, closings, client meetings. Nova captures every buyer and seller inquiry so you never lose a lead to voicemail.

PROBLEMS NOVA SOLVES

✗ Leads from Zillow/Realtor.com going to voicemail
✗ Calls missed during showings and closings
✗ After-hours buyer inquiries going cold
✗ No way to qualify leads before follow-up

WHAT NOVA DOES

✓ Answers every inbound call immediately
✓ Qualifies buyer/seller intent and timeline
✓ Schedules showings and consultations
✓ Captures full contact info and property interest
✓ Sends follow-up texts automatically

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Thank you for calling The Martinez Group. This is Nova. How can I help you?

P

Hi, I saw a listing on Zillow — the house on Oak Street. Is it still available?

N

Great question! Let me check on that for you. Are you currently working with an agent, or would you like to schedule a showing?

P

No agent yet. I'd love to see it this weekend.

N

Perfect. I have Saturday at 11am or Sunday at 2pm. Can I get your name and number to confirm?

Call duration: 40 sec | Outcome: Showing Scheduled ✓

// HOME SERVICES //

🔧

NEVER MISS AN
EMERGENCY CALL.

HVAC, plumbing, electrical — your customers call when something breaks. Nova captures every emergency and estimate request so you don't lose jobs to the next guy.

PROBLEMS NOVA SOLVES

✗ Emergency calls going to voicemail after hours
✗ Missed calls while techs are on the job
✗ No way to qualify jobs before dispatch
✗ Inconsistent follow-up on estimate requests

WHAT NOVA DOES

✓ Answers every call 24/7 — emergencies included
✓ Qualifies job type and urgency
✓ Books estimates and service appointments
✓ Captures full job details for dispatch
✓ Sends confirmation texts automatically

▶ LIVE DEMO NOW

SAMPLE CALL

NOVA ACTIVE

N

Thank you for calling Reliable Plumbing. This is Nova. How can I help you?

P

I have a burst pipe in my basement — water everywhere!

N

I'm sorry to hear that. This sounds urgent. Let me get a technician dispatched to you right away. Can I get your name and address?

P

Tom Bradley, 142 Pine Street.

N

Got it, Tom. I'm flagging this as emergency and our team will be in touch within 15 minutes. I'll text you a confirmation now.

Call duration: 35 sec | Outcome: Emergency Dispatched ✓

BUILT FOR YOUR
SPECIFIC PRACTICE.

EVERY NEW PATIENT
CALL ANSWERED.

FILL YOUR SCHEDULE.
AUTOMATICALLY.

EVERY LEAD QUALIFIED.
EVERY CONSULTATION BOOKED.

CONVERT PAID TRAFFIC
INTO BOOKED CONSULTATIONS.

STOP LOSING REFERRALS
TO VOICEMAIL.

CAPTURE EVERY LEAD.
BOOK EVERY SHOWING.

NEVER MISS AN
EMERGENCY CALL.

DON'T SEE YOUR PRACTICE TYPE?
WE'LL BUILD IT FOR YOU.

BUILT FOR YOURSPECIFIC PRACTICE.

EVERY NEW PATIENTCALL ANSWERED.

FILL YOUR SCHEDULE.AUTOMATICALLY.

EVERY LEAD QUALIFIED.EVERY CONSULTATION BOOKED.

CONVERT PAID TRAFFICINTO BOOKED CONSULTATIONS.

STOP LOSING REFERRALSTO VOICEMAIL.

CAPTURE EVERY LEAD.BOOK EVERY SHOWING.

NEVER MISS ANEMERGENCY CALL.

DON'T SEE YOUR PRACTICE TYPE?WE'LL BUILD IT FOR YOU.

BUILT FOR YOUR
SPECIFIC PRACTICE.

EVERY NEW PATIENT
CALL ANSWERED.

FILL YOUR SCHEDULE.
AUTOMATICALLY.

EVERY LEAD QUALIFIED.
EVERY CONSULTATION BOOKED.

CONVERT PAID TRAFFIC
INTO BOOKED CONSULTATIONS.

STOP LOSING REFERRALS
TO VOICEMAIL.

CAPTURE EVERY LEAD.
BOOK EVERY SHOWING.

NEVER MISS AN
EMERGENCY CALL.

DON'T SEE YOUR PRACTICE TYPE?
WE'LL BUILD IT FOR YOU.