Nova
// INITIALIZING NOVA //
0%
SYS // ONLINE
NOVA // ACTIVE
GHL // SYNC
RETELL // LIVE
9ISLAND.AI
v4.0
00:00:00
"WE DON'T REPLACE YOUR STAFF.
WE MAKE THEM UNSTOPPABLE."
// THE SOLUTION //

MEET NOVA.
YOUR AI RECEPTIONIST.

NOVA ANSWERS EVERY CALL, BOOKS EVERY APPOINTMENT, AND CAPTURES EVERY LEAD — 24 HOURS A DAY, CONFIGURED SPECIFICALLY FOR YOUR PRACTICE.

LIVE ON YOUR LINE 24/7

NOVA DOESN'T JUST
ANSWER CALLS. SHE
CONVERTS THEM.

Nova is a fully conversational AI voice agent built specifically for your practice. She answers in under 3 seconds, handles new patient inquiries, books appointments, qualifies leads, and hands you a ready patient — not a voicemail.

  • ✓ Answers in under 3 seconds — every time
  • ✓ Configured for your practice, not a template
  • ✓ Books directly into your calendar
  • ✓ Qualifies new patients before handing off
  • ✓ Works alongside your existing staff
  • ✓ Reveals herself as AI at the right moment
REQUEST A DEMO →
LIVE CALL
NOVA ACTIVE
N
Thank you for calling Summit Chiropractic. This is Nova. How can I help you today?
P
Hi, I've been having lower back pain. But honestly, I'm not sure if I need a chiropractor or should just go to my regular doctor.
N
I understand the hesitation. A lot of our patients start the same way. Dr. Chen specializes in lower back issues and the initial consultation includes a full assessment — so you'll know exactly what's going on before committing to any treatment plan.
P
Okay, that sounds reasonable. Do you take Blue Cross insurance?
N
Yes, we do accept Blue Cross. We'll verify your specific coverage before your visit so there are no surprises. Can I get your name to get you scheduled?
P
Sarah Mitchell. Do you have anything this week?
N
We have Tuesday at 10am or Thursday at 2pm. Which works better for you, Sarah?
P
Tuesday works.
N
Perfect. You're booked for Tuesday at 10am with Dr. Chen. I'll send a confirmation text with intake forms. See you then!
// HOW IT WORKS //

FOUR PHASES.
ONE SEAMLESS CALL.

EVERY NOVA CALL FOLLOWS A PRECISE CONVERSATION FLOW.
PHASE 01
ANSWER & GREET
Nova picks up in under 3 seconds with a greeting customized to your practice — your name, your tone, your brand.
PHASE 02
QUALIFY & CAPTURE
Nova asks the right questions — reason for call, patient history, insurance, availability — and captures every detail in your CRM automatically.
PHASE 03
BOOK OR TRANSFER
Nova books the appointment directly into your calendar, or performs a warm transfer for complex situations that need a human touch.
PHASE 04
CONFIRM & FOLLOW UP
Nova sends SMS confirmation and reminders automatically — reducing no-shows without any manual effort from your team.
// CAPABILITIES //

EVERYTHING NOVA
CAN DO FOR YOUR PRACTICE.

📞
24/7 CALL ANSWERING
Every call answered in under 3 seconds — nights, weekends, holidays. No voicemail. No missed patients.
📅
DIRECT CALENDAR BOOKING
Nova books appointments in real time into your scheduling system. No double-booking. No manual entry.
🎯
LEAD QUALIFICATION
Nova asks the right questions before booking — so you only spend time on patients who are ready.
📋
NEW PATIENT INTAKE
Nova collects patient name, reason for visit, insurance info, and contact details — and logs it all to your CRM.
💬
SMS CONFIRMATIONS
Automated appointment confirmations and reminders sent by text. Reduce no-shows without lifting a finger.
🔀
WARM TRANSFER
When a situation needs a human, Nova hands off cleanly — briefing you on the caller before you pick up.
🎙️
CALL TRANSCRIPTS
Every call recorded and transcribed. Review any conversation, track trends, and use data to improve.
🌙
AFTER-HOURS COVERAGE
The calls that come in at 7pm on a Friday? Nova handles them. No more patients slipping away after close.
⚙️
FULLY CUSTOMIZED
Nova is built around your practice — your FAQs, your scheduling rules, your tone. Not a generic chatbot.
// INTEGRATIONS //

WORKS WITH YOUR EXISTING SYSTEMS.

NOVA PLUGS INTO THE TOOLS YOU ALREADY USE — NO WORKFLOW DISRUPTION.
📊 GoHighLevel CRM
📅 Google Calendar
💬 SMS / Text
📧 Email
🔗 Retell AI Voice
⚙️ Make.com Automation
📞 Your Existing Phone Number
🔔 Instant Notifications
// TRUST & COMPLIANCE //
YOUR PATIENTS' DATA IS
HANDLED WITH CARE.
Nova is built with healthcare and legal practices in mind. All calls are encrypted in transit, transcripts are stored securely, and your patient data is never used to train AI models. We follow HIPAA-compliant practices for handling protected health information and work with you to sign a Business Associate Agreement (BAA) when required.
🔒 Encrypted calls & transcripts
📋 BAA available for healthcare
🚫 No data used for AI training
🛡️ Secure CRM integration

SEE NOVA IN ACTION
ON A LIVE CALL.

20-MINUTE DEMO · CONFIGURED FOR YOUR PRACTICE · NO PITCH

▶ LIVE DEMO NOW BOOK A CALL WITH LEE