AI front desk for healthcare practices
Never miss a call
Nova answers, books, and follows up for your practice — 24/7, instantly, in your brand voice. We don't replace your team. We amplify them.
- Live in 60 seconds
- No setup call required
- HIPAA-aware
Nova
9th Island AI
Answering
(555) 123-4567
Booking confirmed
Thu 10:30 AM
2,400+ calls handled daily across
The difference one call makes
A missed call is a lost patient
The problem — without Nova
Missed call · today 9:41 AM
(555) 123-4567
Voicemail
Caller went to voicemail
“Please leave a message after the beep.”
Customers go to voicemail — and your competitors pick up.
- Calls die after hours
- Slow response, leads go cold
The solution — with Nova
Answering with 9th Island AI…
(555) 123-4567
Nova
Instant, on-brand response
“Hi — thanks for calling. How can I help you today?”
Nova answers instantly — an on-brand response, every time.
- Instant, on-brand response
- More leads. More booked patients.
What Nova handles
A full front desk, without the front desk
Everything a great receptionist does — answered, booked, and followed up, 24/7.
Answers every call
Picks up on the first ring, 24/7. No voicemail, no hold music, no after-hours gap.
Books appointments
Reads your live calendar and confirms the slot mid-call — straight into your system.
Follows up on its own
Texts and emails every lead until they're booked — in your practice's voice.
Logs everything
Every call recorded, transcribed, and summarized in your dashboard automatically.
See every outcome
Your front desk, on one screen
- 98% of calls answered, day or night
- Every booking synced to your calendar
- Missed-call recovery in real time
Overview
This week ▾98%
Answered
Call volume
24
New appointments
0
Missed calls
Built human-first
Quiet confidence. Real partnership
Quiet confidence
Calm, professional, and never overhyped — just reliable.
Human + AI
Nova handles the routine so your team handles the people.
Focused on outcomes
Measured in booked appointments, not buzzwords.
Simplify · elevate
One screen, one number, zero new complexity.
98%
Calls answered
24/7
Always on
< 2s
To pick up
Real-time
Missed-call recovery
Simple, flat pricing
One missed call pays for it
No per-minute games. No long contracts. Cancel anytime.
Staff Augmentation
Nova works alongside your team — overflow, after-hours, and missed calls. Setup from $2,500.
- 24/7 overflow & after-hours answering
- Calendar booking
- Call dashboard
Full Replacement
Nova runs the full front desk, 24/7 — every call, every language. Setup from $2,500.
- Everything in Staff Augmentation
- Automated SMS + email follow-up
- Missed-call recovery
- Priority support
Custom Integration
Multi-location, deep EMR/PMS integrations, and custom Mirror Call campaigns. Setup from $5,000.
- Everything in Full Replacement
- EMR / PMS integration
- Dedicated success manager
- Priority SLA
We don't replace teams.
We amplify them.
Hear your own AI front desk answer a live call — in 60 seconds, no setup call required.