Pricing

Flat pricing.
No hidden fees.

30 days free after go-live. We don't charge until Nova actually works on your calls.

SKU 1

Staff Augmentation

$500–800/mo

Nova works alongside your team. Handles overflow, after-hours, missed calls. Your receptionist stays.

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SKU 2

Full Replacement

$1,000/mo

Nova runs the full front desk. 24/7 coverage. Every call, every language, every appointment.

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SKU 3

Custom Integration

$2,500+/mo

Multi-location, deep EMR/PMS integrations, dedicated success manager, custom Mirror Call campaigns, priority SLA.

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One-time setup

$2,500+Aug. & Replacement·$5,000+Custom Integration

Custom prompt training, calendar buildout, CRM integration. Pays for itself in 2–3 weeks of calls you'd otherwise lose.

The irrefusable offer

30 days free.
After go-live.

The clock doesn't start when you pay. It starts when we both agree Nova is ready for your real calls. We build, test, and pressure-test her on your scripts. If she isn't good enough on day one, we don't go live.

What's included

Side by side.

FeatureAugmentationFull ReplacementCustom Integration
24/7 call coverage
Booking into your calendar
Multilingual support
After-hours + weekends
Works alongside your team
Replaces the front desk entirely
Custom training on your practice
Monthly call review + tuning
HIPAA-compliant recording
Priority support
Multi-location support
Deep EMR / PMS integration (Dentrix, Eaglesoft, Epic)
Dedicated success manager + QBR
Custom Mirror Call outbound campaigns
Priority SLA + incident response

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Pricing FAQ

The honest answers.

What does the 30 days free actually mean?+

Clock starts at go-live approval, not payment. We build, test, and pressure-test Nova against your real calls. You don't pay until you approve Nova is ready.

Are there any long-term contracts?+

No. Month-to-month after setup. Cancel anytime. We win if Nova works — that's the whole model.

Why is setup a one-time fee?+

Custom prompts, calendar buildout, integration with your practice management software. It's real engineering work — not a generic answering service.

What happens if I go over call volume?+

Nothing. Pricing is flat. Nova answers every call regardless of volume.

Can I upgrade from augmentation to full replacement?+

Yes, any time. Most practices start with augmentation, see the results, and upgrade within a quarter.

Ready when you are.