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Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services provided by 9th Island AI ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

9th Island AI provides artificial intelligence solutions including but not limited to:

  • AI Receptionist services
  • Custom AI solutions
  • Predictive analytics
  • Business automation services
  • Related consulting and support services

3. Use of Services

3.1 Eligibility

You must be at least 18 years old and have the legal authority to enter into these terms to use our services.

3.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use our services in any way that violates applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services to compete with us or develop competing products

4. Account Registration

Some services may require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by 9th Island AI and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

6. Payment Terms

If you purchase our services:

  • Payment terms will be specified in your service agreement
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change our pricing with notice
  • You are responsible for any applicable taxes

7. Service Availability

We strive to provide reliable services but do not guarantee:

  • Uninterrupted or error-free service
  • That our services will meet all your requirements
  • That defects will be corrected

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our services are provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim

9. Indemnification

You agree to indemnify and hold harmless 9th Island AI from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our services will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 9th Island AI operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Last Updated: January 2025